Clients will be informed of the fee for appointments prior to attending the first appointment. I reserve the right to increase fees at any time. If the fee is increased during the course of treatment reasonable notice of the increase will be given, usually not less than one month. Returning clients will be informed of any increase in fees prior to attending their first appointment.

Payment can be made only by electronic transfer of funds. Payment should be made within 48 hours of the conclusion of the appointment. A receipt will be provided on request.

I reserve the right to discontinue treatment at my discretion should a client:

Not attend a scheduled appointment, or cancel or reschedule an appointment at short notice,

On more than one occasion cancel or attempt to reschedule an appointment with insufficient notice (as defined above),

Not pay the agreed fee within the agreed specified time (as defined above).

I also reserve the right to terminate treatment at my discretion if I conclude, in my professional opinion, that I am no longer the appropriate person to be treating you.

If either the client or I discontinue treatment, I am not obliged to assist with onward referral to help find suitable further treatment. However, if onward referral is required, under usual circumstances I will try to help you to find another suitable health care professional either by giving you the details of other practitioners or by directing you towards referral resources, such as lists of practitioners held by relevant professional bodies.

I do not write letters of support, or letters about treatment, for the courts, police, or other bodies. However, I am happy to provide a letter confirming attendance, or to write a referral letter to a relevant health professional in the interests of obtaining suitable treatment. There might be a charge for writing a letter.

Therapy is thought to be most effective when the end of treatment is mutually agreed, and treatment goals have been met. You are welcome to terminate treatment at any point, without giving a reason, subject to the terms and conditions governing the cancellation of appointments as defined above.

For treatment to be effective it is necessary that clients disclose to me all information that is relevant to the treatment. I may ask questions of a personal or intimate nature for the purpose of conducting treatment. You are always welcome to ask me to explain the reason or therapeutic purpose behind such a question, which I will endeavour to answer. You are not obliged to answer any question, although not doing so might have an impact on my ability to deliver treatment effectively.

I will treat information you disclose to me as confidential and not pass on any information to others except under certain circumstances, including, but not necessarily limited to, situations where:

The law requires me to disclose information to appropriate bodies or authorities. In certain circumstances I might be required by law not to inform a client that I have disclosed information about them or about third parties they have discussed.

There is a serious and immediate risk to the client’s life or wellbeing.

I am professionally or legally obliged to disclose information to protect the safety of others, in particular children.

The client gives me permission to discuss their treatment with another health professional, for example a General Practitioner.

You agree that I may discuss your treatment in supervision with an experienced colleague. Supervision is undertaken as a professional obligation to comply with registration and accreditation requirements and to ensure that my work is safe, effective and professional. These professional consultations are confidential and bound by the same professional guidelines as my practice.

You are permitted and encouraged to make an audio recording of appointments to listen to later. A recording, or any part of a recording, or a transcript of a recording, may not be disseminated in any form or on any medium without my written permission.

I am required to have live supervision on several occasions each year to maintain my accreditation. This takes the form of listening in supervision to an audio recording of an excerpt from treatment. I might on occasion request that I make an audio recording of an appointment. This recording will be kept on a password or pin-protected device and deleted after its intended use. You are entitled to decline this request without it affecting the treatment you receive in any way.

I encourage you to make your own written notes and to take them away to refer to later. I make a written summary of the appointment, which is held securely. You are entitled to a copy of this record on request, but I would encourage you to discuss your reasons with me first.

You are entitled to ask questions about any treatment or intervention I propose, or about my qualifications, professional membership, or accreditation, which I will attempt to answer. I am not obliged to answer any questions of a personal nature.

If you have any questions about these terms and conditions or would like me to clarify them in any way, please don’t hesitate to ask me.